Since 2007, I have had the pleasure to work with a variety of amazing families, single professionals and investors looking to buy and sell their homes here in Edmonton.
Read some of their thoughts about the experience below:
After purchasing my first home with another realtor, I was debating just managing the transaction for my second home purchase by myself. For the services I was offered, it seemed like I could almost do it myself. At that point, I wasn’t quite sure what value add realtors truly provided.
After being referred to Nichola by a colleague, we went for coffee to chat about how she could help us out. No more than 3 minutes in, Nichola had me convinced of the immense value add that she would provide for us.
She absolutely did not disappoint. Every question I possibly had about the details of the process and transaction were answered: present market conditions, how the home would fit my needs, both present and future, any flaws and advantages of each home we saw, bidding strategies, probabilities of how long each home may remain on the market, etc.
Not only does Nichola have unparalleled expertise on all facets of her profession, she was reachable at essentially all hours. This is an immense advantage, considering the time sensitive nature of this business.
She takes a refreshingly unbiased approach to her evaluation of each home we saw. She knows that if the house being evaluated doesn’t precisely fit her clients needs, she will explain in detail why it is so. We saw one house which had certain details which I held on to, and she had me see the bigger picture, eventually taking that one off the short list.
While we ended up seeing nearly a double digit home count, not once did I feel obliged to make any kind of decision.
Nichola’s strategy during the negotiation phase was impeccable. She brokered our property acquisition for exactly the price I was seeking.
The approximate two month process was flawlessly stick-handled by Nichola. I did not have to worry about any of the details at all throughout the entire period.
Being in the professional services business myself, I absolutely love to see those who really do put customer service ahead of all else.
Nichola is the epitome of outstanding customer service.
I cannot say enough good things about Nichola.
Count yourself lucky if you have the privilege of working with such a talented professional for these important purchases.
We just moved into our amazing new home and we honestly could not have done it without Nichola’s help. We were first time home buyers and Nichola really made the whole process so much easier. She is friendly and accommodating and you can tell she takes her work seriously and very much values her clients. Nichola worked at our pace, she was never unreachable and she answered every question in detail. She is extremely knowledgeable about homes and the home buying process and we benefited greatly from this. We found a home we loved very early on in our search and didn’t feel ready to commit to that house right away as we hadn’t seen many others. Nichola then worked very hard to get us in to see all the other homes we were interested in so that we could make a decision. Nichola has great connections and referred us to our mortgage broker (who was also great). This was invaluable as we feel we got the best service at every step of the way. I can’t say enough about Nichola who genuinely cares for her clients and works hard to ensure amazing customer service all the way through this process! Nichola is competent, knowledgeable and fun! She works hard for her clients and is there for them with anything from minor questions to big concerns. I wouldn’t ever purchase another home without her! Thank you Nichola!!
Nichola is unique because she adapts her approach to suit the client, and she really knows that every situation is different. She answered all my questions, she was attentive and available. I was out of town, and Nichola was able to assist with things locally, she was also informative and communicative. She explained things thoroughly and didn’t make assumptions. I would definitely recommend Nichola to friends and family!
We purchased our first home with Nichola’s help, and she made it a great experience for us. Nichola was very easy to work with. We felt that she always made time for us, despite her busy schedule. Nichola also made the entire home purchase process easier to understand. Whenever we had questions, she had the answers, or if she didn’t know she knew where to find the answers. The thing that we appreciated the most about Nichola is that she was adaptable to how we wanted to do things. We wanted to take our time searching for homes and not rush into anything. Nichola was completely supportive of this and never did we feel pressured to settle for a home that we were unsure about. With Nichola’s help, we found just what we were looking for. Nichola does her job well as a realtor and we would recommend her to anyone buying a home.
You know it was very hard for me to write a review about Nichola, only because it’s so hard to put so much greatness all in one little review! Was I satisfied with the service she provided? I wouldn’t even call it a service, it was more like taking my most trusted best friend to help me find a home! Not only was she incredibly helpful, she was just so honest and had OUR best interest at heart! It wasn’t about making the sale, it was about finding a home we would be happy about after the deal was closed and for years to come!
I was a first time home buyer and let me tell you, going to see all those houses and doing all that paper work, you might think was a nightmare! But luckily I had Nichola right by my side every step of the way! She was always answering my calls anytime of the day to make sure I was comfortable and no question was left unanswered!
Nichola Elise was AMAZING I feel bad for anyone who doesn’t have the pleasure of having her as your realtor! She really is one of a kind!
A mutual friend introduced us to Nichola when we decided to sell our house and buy another one. We immediately connected with her and enjoyed working with her in the process. She was very encouraging and helpful at every step. Thank you for all the time you took answering our questions and finding just the right home for us and the buyers for our place!
I would like to start by saying that Nichola is fabulous!
Let’s be honest, Johnathan and I were a hard sell. I cared about the home, he cared about the land. He would make Nichola show up places one hour away from the city and complain it’s too far. I would nitpick balance and symmetry in the most beautiful homes, and John would be outside in the bushes somewhere lost. We were NEVER on time and cancelled last minute, and requested last minute showings, we know what a headache that is.
The amazing part… Is Nichola kept a positive, fun, happy attitude the entire time.
It was always Nichola’s pleasure to help, and she did her very best to accommodate both our tastes, wants, and needs. She was professional, educated, and prompt. I didn’t see her as a Realtor at all, more like a trusted friend that had our backs the whole way through.
The true testament to Nichola’s experience is when she knew the home we were getting before we had decided. I remember Nichola told me it’s like a wedding dress… that we will just “know”… Well she sure did! And Nichola was a huge part in the pieces of having all my dreams come true. She fought for us during negotiations and I felt that she truly cared for us. I truly can’t express our gratitude.
Then to top it off, Nichola got us a beautiful and delicious goody basket, and another gift that was way over above and beyond. I can’t express my appreciation enough.
Nichola is an amazing Realtor and person. I would and will recommend her to everyone. For anyone looking for a home, condo, upsizing or downsizing, do yourself and call Nichola!
Nichola is awesome! We have purchased/sold one house previously so kind of knew what to expect, or so we thought. Nichola blew us away with her thoroughness and frequent communications. It started when we first met up – she reviewed our property and gave us a list of easy cost-conscious fixes that we could do if we wanted our property to show well and sell more easily. When we signed the listing agreement she went through everything with a fine-tooth comb, explaining every detail. Once listed she provided us with feedback from every showing that attended our property, which gave us the information we needed to decide if we wanted to make any price adjustments. Once we received an offer she really helped us navigate the negotiation process, providing us with a clear understanding of our options at each step in the process, and had a solution-oriented approach that we really appreciated.
In the past we felt like we “had” to sell through a realtor – it was just part of the process for good or for bad. With Nichola it felt like a pleasure to have her on our team. We received exceptional service – everything Nichola did was above and beyond our expectations and was certainly not like any other Realtor experience we have had in the past. With Nichola it was clear from the start what we could expect from her – which was nothing short of awesome – and her work ethic exceeded our expectations. We really appreciated her expertise and felt she added tremendous value during this process, from start to finish. I would not hesitate to recommend Nichola to anyone at any time.
Whoever thought buying our first home would be this easy! Nichola made us feel very comfortable and laughing right from the beginning. She is so friendly and very easy to get along with. She put in extra time, value, and detail to make us feel appreciated. All topics of the home buying process were covered with minimal questions needing to be asked. Having my boyfriend working out of town was no problem for Nichola’s schedule. She was still able to make time for viewings either scheduled or last minute (even on holidays) to work with our busy lives. We recommend Nichola to anyone who is planning on buying a house and wanting a smooth, easy, and fun process. We want to thank you Nichola for all the amazing referrals you gave us including the home inspector, our lawyer, and our insurance broker. We are in LOVE with our home! Thank you Nichola!!! 🙂
When my fiancé and I were stuck wondering if we should sell our house ourselves or use a realtor, Nichola was the first person we called. Just from reading testimonials on her website, reviewing her videos and surfing around her website, we knew she wouldn’t be pushy and would be honest to us. We contacted Nichola via email, and told her our exact dilemma. Not once did she preach that we should use a realtor, she actually offered to meet us and explain self sale vs using a realtor. That’s exactly when the amazing bond and experience began between us and Nichola. She never once doubted that we couldn’t sell without the help of a realtor, and she never once made the impression that we NEEDED her. She brought very good points for both sides of the spectrum for us, and then left us to sleep on it. Leaving the initial meeting, we knew. Nichola is not your average person in the world making a living. She is all about her clients. So down to earth, and shows you her caring side more than anything. Nichola is the type of person that genuinely strives to make other happy, comfortable and satisfied. The hours she spent with us, teaching us about selling, setting the house up for the listing, and holding our hands through the whole process was absolutely amazing. The market was starting to dip – that’s what we felt – and Nichola assured us we would be more than okay. Was she ever correct!!! Within one week we had offers coming in, and, within two weeks we had back to back offers, in which Nichola helped us make the decision and the house was sold!!! Having a one year old, a fast approaching possession date into our new build, AND Christmas all within a few weeks of the listing, we could not have asked for a better person to keep us level headed and organized throughout. She has so much passion for her career, and her knowledge is outstanding. We will never use another realtor, ever. I highly recommend Nichola to anyone I hear talking about possibly buying or selling, even if it’s a random person that I somehow overheard talking. If you want a stress free experience buying or selling a home, Nichola is the one!!!!! Feels like she is always right there, always answering questions and calming us down when needed. Bottom line, she’s honest, knowledgable, punctual, caring, and has a personalty that will instantly light up the room!
Nichola is very friendly, helpful, knowledgeable, and went out of her way to make sure we had everything we asked for and more. She answered all our questions with her friendly attitude. Just her bubbly personality puts you at ease. We would recommend Nichola to anyone.
I would highly recommend using Nichola as a realtor. She was very punctual, honest and helpful during the entire process. I really appreciated Nichola’s low pressure sales approach and the extra effort she spent helping me as a first time home buyer. Overall, it was a great experience!
It was our recent good fortune that we were able to work with Nichola. She made the would-be stressful task of first time home buying so simple that we barely had to lift a finger. She is organized, punctual, knowledgeable and patient. She gave us honest advice and incredible guidance. Nichola provided a service that was beyond our expectation and we are eternally grateful.
Our experience with Nichola Elise was wonderful. Nichola makes you feel like you are so special, and feel so comfortable working with her. Just like she is family. She had every question we threw her way answered with positive answers. Nichola sold our home in 1 day and three offers overpriced. YES you’ve read that correct, 1 DAY! My family has used Nichola before with great success and that is why we went with her again. I would recommend Nichola only if you want your home to sell fast and with a positive outcome as well. She is awesome and I will be using her again in the near future to help me buy another home.
Nichola is an amazing Realtor! The first amazing thing about her is her wonderful personality that allows you to love her instantly. In addition to her shining persona, her expertise, knowledge, professionalism, and business contacts within the real estate market really helped us to navigate our way in buying our very first home. She was always available to quickly answer all of my questions and settle any concerns. She also provided me with quality referrals to her equally fantastic colleagues for finding a lawyer and property inspector. She made the entire home buying process quick, easy, and fun! Nichola truly is the best experience you can have with a Realtor, from coffee to keys! I look forward to working with Nichola again in the future when I need a Realtor I can trust.
STOP, if you are looking for a knowledgeable, efficient, resourceful and patient professional realtor, don’t go any further.
I would not be living in the most amazing condo in the city overlooking a park and golf course if it wasn’t for Nichola! I had decided I wanted to buy a condo in a particular building and she went above and beyond to help me find the perfect unit in that building! A wonderful experience!!! I knew that Nichola was looking out for my best interest at all times and she made the entire process relaxing and easy with her helpful advice and guidance. I will be using her for all of my real estate deals moving forward!
Her motto of “Coffee to Keys” is perfect!! Thank you Nichola, you ROCK!!
Nichola is the BEST!!! If her charming and wonderful personality don’t convince you, then her amazing energy and extensive knowledge will!!! Nichola worked hard to help us sell our house and buy a new one in record time! She was honest and thoughtful with all of her information, which allowed us to fully trust her and find the perfect new home for us! She was always readily available for showings and to answer our (many) questions. She was also very flexible in making time for us, with all of our busy schedules. If you want a Realtor that will treat you like you are the most important client in the world, then look no further… Nichola is the only one you need.
Simply the best! Nichola is extremely knowledgeable, easy to work with and genuinely cares.
I just want to thank you (Nichola) for all your hard work helping me find a house. I know a week is definitely a very short amount of time to see houses, pick one, and get the paperwork done. I truly appreciate your honesty when showing me a house and I greatly appreciate all the information you gave me the first time we met in person. As rushed as this experience was, I have to say it was an enjoyable experience due to your patience and competent work both in person and via electronic communication (be it email or text). To sum up, thanks for helping me find a home I’ll be happy to live in for the next couple years.
Nichola was referred to us by a family member who had previously purchased a house through her. Through the entire process she was fantastic, and even supported us as we changed our focus and explored building a home instead of purchasing an existing home. Along the way, she provided us with information on potential builders and even accompanied us during some of our meetings with builders. We were living in Red Deer at the time and weren’t always able to give her a ton of notice on when we were coming to Edmonton, but she was always happy to accommodate our schedule. In the end, we decided to purchase an existing home and we couldn’t be happier. She helped to negotiate the sale price down to a price we were comfortable paying, and helped to ensure that a few deficiencies found during the inspection were taken care of. We would never use any other realtor and would recommend her to anyone!
I was moving out of town for work with a limited time frame to find a house to purchase with an immediate possession date. Nichola was nothing short of exceptional when it came to finding a house meeting my needs, and in the desired time. Nichola would accommodate my busy work schedule and drive out to Sylvan Lake and show me houses whenever she could. When it came to finding the house right for me she didn’t just try and get me into the first house I looked at but instead insisted at looking at more until I found one that I knew was right. This being my first time buying a house it was awesome having someone that was more like a friend helping me find the right place than just another realtor. Thanks Nichola!
My Husband and I are so happy we chose Nichola Ryhanen to help us find our home. Being a first time home buyer, everything seems a bit overwhelming but Nichola walked us through the entire process and held our hands through the most stressful aspects of buying home. Everything from selecting a mortgage broker to finding a home inspector was assisted by Rock Pointe Realty staff with some one always available to talk to us and offer guidance. Nichola is honest and hardworking and her passion for the industy is apparent as she was enthusatic and dedicated from the moment we met, to find not just a house but a home for our family. The cash back insentive is exciting but the service we recived from Rock Point Realty is by far more valuable.
My name is Chris, and I just wanted to write you a quick note regarding one of your employees. I would like to commend one of your realtors, Nichola Ryhanen, for her hard work and enthusiasm in my recent dealing with her. We came across your real estate company and met Nichola in December 2011 when l was looking to help my friend at the time sell her home. Nichola was prompt to show up and gave us a very detailed explanation of our home with respect to worth and the real estate process. She explained your fees and services, which are very reasonable by the way, and made us feel comfortable and confident. Where she went above and beyond was in her efforts to sell our home. The open house offerings, the little cue cards emphasizing upgrades in our home, her time overall. We didn’t feel like we were just another number with just another real estate agent. Our home sold in two days when the average home sold in 30 in our area and we ended up getting more than our asking price as a result of what turned into a bidding war for our home. Nichola felt it was important even a few months later to check in with us and ask how the building of our new home was coming along which is an added personal touch you don’t get from most realtors. I still keep in contact with Nichola and have no doubt in my mind that she will go very far in her career with her positive attitude and hard work ethic and I felt I should share this with you. Your company is held in high regard with me and if we decide to sell again, Rock Point Realty will be one of the first phone calls I make. Thanks for your time.
On the recommendation of a co-worker we (my wife and I) contacted Nichola to assist us in purchasing our first home. As first time home buyers we were diving in headfirst, with no real knowledge of what the home buying process would be like or what we needed to know. Thankfully Nichola was there to keep us informed, and on track. She made sure that we knew the “ins and outs” of the buying process before we started looking for a home. After our initial meeting over coffee I felt confident moving forward and was absolutely thrilled to have Nichola working with us. In our relatively short time looking at homes she kept us focused on our requirements in a home, and was full of information on negatives and positives of each home that we viewed and how it would fit our needs. I was also impressed with her prompt response through email and phone to any of our questions, which was a huge positive as I always had a million questions to ask. She kept us updated on new homes that came on the market, and as we moved through the process she would even recommend that we not view some homes on our list because she investigated the property and determined that it was not the right fit for our needs. In the end we were able to find a home that worked for us and met our requirements thanks to the hard work that Nichola put in. I felt that I was always getting top level service and I would (and have) recommended her to anyone who I know is looking at buying or selling a home in Edmonton, and I know when we are ready that we will be calling her again.
When my partner and I decided to buy a home last year we weren’t sure where to begin. We were looking to buy out first home and wanted the experience to be positive and on our own terms. From the moment we interviewed Nichola to be our agent there was an immediate connection. From our first conversation I could tell Nichola was hard working, committed, and a forward thinking individual. She was very helpful in explaining the process of looking for a home. Also, she gave us very useful information. When we started the actual search of looking for our home Nichola helped us every step of the way. She would always find a way to get us into an open house very quickly. She never left us hanging and always returned calls, emails or texts promptly. When we looked at homes Nichola always came prepared with information about the home that we might need to know. Also if we had any questions about the houses or neighbourhoods she would find the answers. I would highly recommend Nichola Ryhanen to any person seeking to find a new home. She made the experience positive and even exciting! We ended up finding the perfect home and we absolutely love it! I cannot see ever wanting to leave our beautiful home but if we did I would undoubtedly ask Nichola to be our agent.
I cannot begin to tell you what a positive experience it has been working with Nichola. We started looking at houses 2 years ago, trying to get a feel for what was out there, she went to every house I wanted to see. She got a feel for what I loved, what I wanted and what I really had to have. Unfortunately our lives changed, and we stopped looking for awhile and even then Nichola was hard at work sending potential homes our way; her website is far easier to use to do your own searches then MLS. She also helped me keep reality in check, I may want everything but I don’t have a million dollars to buy a home, so we refined our wants and she knew what we really needed. Then she found it for us. Nichola help me search the piles of homes that would suit our families growing dynamic needs. She was patient, fun, kind, punctual, reliable, and most of all she really listened. In the end we couldn’t just keep looking anymore and Nichola found us not just one, but three great homes. Unfortunately I dragged my feet and we lost the first one to another offer, the second one was great, especially for the price and we ended up buying it. Nichola was AMAZING! She was not short of extraordinary; seriously she found us a home that fit all of our needs, all of our demands, and almost all of our wants IN OUR Price range. She went far above and beyond many times over. Oh and on top of being an awesome realtor, she has been so amazing at making this experience a good one for us. She suggested a lawyer and he was great and his fees were the best we could find, at our request she suggested an inspector and he was friendly knowledgeable and he answered all of our questions, and we did not leave the site without our home inspection printed, and in hand. Nichola was a fountain of information, I had no idea how much it would cost to do things and she is so seasoned she knew the answers to all of my questions. When she didn’t know within minutes she would send me a text and I would have an answer. She reminded me of things I needed to keep in mind like closing costs, moving costs, switching over the mail, all the little details. Nichola is a phenomenal lady and a kick ass realtor. Thank you so much for everything Nichola. You worked so hard and now we have a beautiful home of our own. It is perfect! My kids and my husband thought she was awesome too!
Right from the very beginning, Nichola went out of her way to make this entire process as simple and stress free as she possible could. She explained things as thoroughly as she could, without the fancy words and scary legal terms. She was friendly, approachable and completely accommodating to my sometimes demanding schedule. Even though I was searching for houses on my own, she set up a portal for me through her company and added houses that she thought might interest me. When I found a house I wanted to look at, she was a phone call, email or text message away. It goes without saying that I will work with Nichola again if I ever purchase another house. She is fantastic! As time consuming as this entire process was, Nichola made sure I had fun along the way. She is highly professional and she takes great care to deliver phenomenal service. She travels all over the city to make this process as easy as she possibly can – she even came to my place of employment to pick up a deposit and deliver it straight to the seller’s agent. How awesome is that? I recommend her to everyone I know who may be thinking about purchasing a house in the future. I can’t say enough good things about Nichola and her skills as a realtor. She is awesome, fun, professional, punctual, considerate and friendly… and she hands you a cheque on the same day she hands you keys. THAT’S unheard of.
My husband and I recently purchased a home and were so fortunate to have had Nichola as our realtor. From the moment we met her, we were impressed by her efficiency, professionalism and knowledge of real estate. This was my second time purchasing a home and my husband’s first- Nichola always responded to our unending questions promptly and was incredibly patient with us. She enthusiastically explained things in a manner we could understand (as novice homebuyers we appreciated this) and made the entire process stress-free. Negotiations for the purchase of the home went incredibly smoothly and we appreciated that she was never pushy. Nichola clearly loves her job and her friendly, warm personality makes her very suited to this line of work. We would encourage all of our friends and family to contact Nichola should they find themselves buying or selling a home and we will be certainly calling her again for any real estate transactions. We cannot possibly say enough good things about Nichola- she made the home buying process easy (and actually enjoyable!) for both of us.
I would like to thank Nichola at Rock Point Realty for helping me find my first home! When I first called her I knew absolutely nothing about buying a home. Her knowledge and experience made the process easy, informative, and enjoyable from start to finish! I am very happy with my new home, and would recommend Rock Point Realty to anyone in the real-estate market. Plus, the cash-back cheque is a great bonus that comes at a great time, to help cover some of the costs with purchasing a home!
Nichola was referred to me by a close contact of mine and I can speak with confidence when I say I will never be using a different realtor again. Her drive, passion and experience in the industry combined with her work ethic and integrity is second to none in the real estate business. After dealing with a few other realtors prior to meeting Nichola, I can proudly say I would recommend her to any individual looking to purchase their first, or fiftieth home. I look forward to working with her again in the near future.
Nichola was referred to me by a friend of mine because she had done great work for them in the past and she continued that reputation with me. My house was sold in under a month!! I will be using her services again when buying or selling my next home.
Working with Nichola is a breeze! She was professional, punctual, and always knew her stuff. I have purchased a few homes with Nichola, and I will continue to use her as my agent as I trust her 100%. The cash back is a nice bonus, but compared to the quality of service, it’s just that…a bonus!
Nichola is hard working and efficient. I will be recommending Nichola to family and friends and I will be using her for my next home purchase.
Selling our first home was very difficult, I loved this home, and with two kids I dreaded the stress that I heard about from friends and family regarding their selling experiences. Working with Nichola was so easy! She did everything she said she was going to do and on time! She was honest and very professional. She made the sale of our home easy and stress free! We saved money using her as our agent but we would have paid full price! She even helped us buy or new home and we saved money there too!
When purchasing our fist home in 2008 with Nichola Ryhanen it was easier than expected. She guided us through as to what we were looking for, where we wanted to live and how much we wanted to spend and from there gave us many options. She was always pleasant to deal with and was there when we needed her. During the largest purchase in our lives Nichola was very understanding and supportive. We are so glad we chose Nichola as our Realtor and would love to work with her again in the future.
Rock Point Realty Rocks! Especially their young REALTOR – NICHOLA RYHANEN. From the very first meeting, Nichola showed her eagerness to find me a new home that would fit all my needs. When Nichola told me about the 25% cash back to buyers, I have to admit I was a little skeptical but it was true! On the day I received the keys for my new home, Nichola presented me with a cheque and her personal house warming gift on top of it! Pretty darn wonderful! Thank you Nichola for all your help! You made my first-time home purchase a pleasant and most exciting experience.
During a very stressful time of trying to sell a home working with Nichola Ryhanen was one of the easiest and best decisions I made. She was honest and helpful in every decision and did a great job showing the home. From the listing to dealing with other Realtors Nichola was always prompt and efficient. The overall sale was quick and done in a timely manner. I would recommend Nichola to anyone who is looking to sell their home with support and success.